The art of reduction
Michelangelo believed the sculpture was already complete within the marble block before he touched it. His job, as he described it, was simply to chisel away the material that did not belong. The statue was not built. It was revealed.
Reverse engineering F&B experience design
F&B spaces at most events are designed for just one thing: feeding people efficiently. But 58% of attendees say networking is their primary reason for being there.
Show your work
At school, we were all taught the same lesson: showing your work matters as much as getting the answer right.
The most powerful voice in the room isn’t yours
People trust people more than they trust brands.
Event apps must be built around need
The event app is often the most overpromised and underdelivered part of an experience.
If you don’t measure networking, you don’t measure the event
Five questions. One framework. A 24-hour window you cannot afford to miss.
The cost of added value
Every agency knows the play: go beyond the stated scope to show the client you understand their needs better than the brief describes.
The 3 Ns of guest experience
58% of attendees say there is one thing above all others that determines whether an event was worth their time.
Liminal spaces in experience
The best event strategies treat liminal moments as part of the narrative, not gaps in it. Every touchpoint, from the airport transfer to the final farewell, is an opportunity to immerse rather than isolate.
What losing a pitch teaches you that winning never will
“Winning isn’t everything; it’s the only thing.” Except when it isn’t.
Virtual presentation optimisation
The hardest pitch I ever delivered was to a screen full of black rectangles. Mics off.
The sweet spot between want and need
Every experience has three stakeholders with three different agendas.
The data isn’t the answer. Your interpretation is
A client receives five pitch responses to the same brief. The data in every proposal is broadly similar: market sizing, audience demographics, benchmarking against comparable events. So: what makes them choose one over the others?
The client isn’t buying creative. They’re buying confidence
You are twenty minutes into a pitch presentation. The strategy is sound. The creative is strong. But across the table, the client’s procurement lead is checking their phone…