The cost of added value
Shéa Bennett Shéa Bennett

The cost of added value

Every agency knows the play: go beyond the stated scope to show the client you understand their needs better than the brief describes.

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The 3 Ns of guest experience
Shéa Bennett Shéa Bennett

The 3 Ns of guest experience

58% of attendees say there is one thing above all others that determines whether an event was worth their time.

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Liminal spaces in experience
Shéa Bennett Shéa Bennett

Liminal spaces in experience

The best event strategies treat liminal moments as part of the narrative, not gaps in it. Every touchpoint, from the airport transfer to the final farewell, is an opportunity to immerse rather than isolate.

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The data isn’t the answer. Your interpretation is
Shéa Bennett Shéa Bennett

The data isn’t the answer. Your interpretation is

A client receives five pitch responses to the same brief. The data in every proposal is broadly similar: market sizing, audience demographics, benchmarking against comparable events. So: what makes them choose one over the others?

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